Absolutely! Our adoption and foster care software includes built-in tools specifically designed for managing foster parent licensing and recertification. It allows agencies to track and manage key milestones in the licensing process, such as background checks, training, home studies, and ongoing re-certification requirements. The system can send automated reminders for renewal deadlines and any necessary documentation, ensuring that foster parent licenses remain up-to-date and compliant without missing critical steps.

Yes, SAM is completely customizable. In fact, we designed our social services and family welfare software with the intent to make using SAM feel as if it were made for your individual organization! 

From the appearance of your Family Portal and family communication interface to the various forms and checklists you can create for tasks like home studies, our software is entirely customizable from the front and back end. 

By working together, we can make social work more efficient and impactful through software designed specifically for the needs of the adoption and foster care industry.

Our software is designed with the highest standards of data security to protect confidential and sensitive information. We use end-to-end encryption to ensure that all data transmitted through our platform is secure. 

Additionally, our system adheres to industry standards like HIPAA to ensure that sensitive information about children, families, and foster care providers is kept private and compliant with all regulatory requirements. Regular security audits are conducted to stay ahead of potential vulnerabilities and keep the invaluable data related to your work safe.

We offer robust access control features to ensure that only authorized users can access sensitive information. Our software uses role-based access controls (RBAC) to assign different permissions to users based on their roles within the organization. This allows for granular control over what each user can view, modify, or manage. For example, when working with other agencies or affiliated social workers not directly tied to your organization, you can use SAM to restrict their control and access to specific cases and families. 

With SAM, administrators also have the ability to customize user access to match the specific needs and responsibilities of each team member, ensuring both security and operational efficiency.

Yes, our software is designed to support multi-agency and multi-jurisdictional configurations. Whether you’re working with multiple foster care/adoption agencies or across different regions with varying regulations, our system can be tailored to accommodate diverse workflows, data sharing protocols, and reporting requirements. 

SAM has even helped agencies that support other organizations with international adoptions, allowing for a seamless collaboration between agencies and jurisdictions and improving service delivery and compliance across the board!

During the implementation phase, we provide thorough support to ensure a seamless transition to our software. SAM is a highly comprehensive platform, and our implementation process is designed to match that depth.

From the start, our team will guide you through the core features of SAM, ensuring that you have a strong understanding of its capabilities. As we progress, we’ll tailor the system to your organization’s specific needs and workflows, ensuring that SAM integrates smoothly into your existing processes.

We also offer setup assistance, helping you configure the system to match your agency’s unique structure. Our approach ensures that SAM aligns with your team’s day-to-day operations, making the transition as smooth and efficient as possible.

To equip your team for success, we provide extensive training resources, including live sessions and video tutorials. This ensures everyone — from administrators to caseworkers — is confident in using the system. Beyond the initial implementation, our ongoing support is always available to address any questions or challenges, helping your team fully leverage the software's features as you move forward.

Have additional questions about SAM? Learn more or contact us today.